SimPro Satisfaction Policy
Our Commitment is to 100% Customer Satisfaction Guaranteed.
Our Guarantee - You risk nothing! Everything you order, including custom imprinted items, is guaranteed to satisfy you. We’ll replace it, remake it right or return it – at our expense – for an immediate refund. Period.
Our Goal is to consistently provide exemplary customer service and follow-up support before, during and after the sale that is second to none. We’d like to ensure that you’ve had a positive experience with us and we invite you to contact us if you’re not completely satisfied. Customer Care/Complaint Form.
We Value Customer Feedback. We like to know when we are doing a great job, and in what areas we need improvement. Your input will help us maintain a high level of customer service. In order to better serve you, we’d like to invite you to take a moment to fill out our online Customer Feedback Survey.
We would like to discuss your needs personally either by email or phone.
Please contact us for more information.
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